FAQs

Find answers to common questions about our packaging machines, solutions, and services—organized to help you make informed decisions.

By Industry

Pre-Sales

After-Sales & Support

Technical

Sustainability & Compliance

Company & Service

By Industry

How can I ensure product protection and safe transportation for electronics?

How can I achieve versatile packaging for different household product requirements?

How can I choose the right packaging solution for cosmetics and hygiene products?

How are your packaging solutions tailored to different market requirements?

What packaging solutions does Best Pack offer for the pharmaceutical and medical sectors?

How does Best Pack package liquid containers like bottles and Tetra Paks securely?

What packaging solutions does Best Pack offer for the print and publishing industry?

Pre-Sales

What machine is right for my product type?

Do you offer sample testing or demos?

Can I customize the machine for my packaging size?

How do I choose between PE and POF film?

After-Sales & Support

What’s included in your warranty?

How long is delivery time?

Do you provide on-site installation?

How to troubleshoot a sealing issue?

Technical

What’s the max packaging speed?

What film thickness do you recommend?

Can your machines integrate with labeling or coding systems?

Is it compatible with recyclable film?

Sustainability & Compliance

Do your machines support recyclable packaging?

What certifications do your machines have (CE, UL, etc.)?

How energy-efficient is the equipment?

Company & Service

Where is your company located?

Do you work with overseas clients?

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